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The importance of material handling is increasing worldwide. System providers such as Viastore Systems plan and realise automated storage systems - from small parts to pallet and shuttle warehouses - including storage and retrieval machines (SRMs). These must work quickly and flexibly in order to be able to react to changing order cycles and quantities. Users also require fail-safe systems to avoid unplanned downtime. Viastore relies on the flexible chainflex® cable from igus® to supply its storage and retrieval machines with energy and data.
"We need to know how long the expected service life of the chainflex® cable is in order to be able to reliably plan the replacement cycles. Unplanned system downtimes must not occur under any circumstances. We therefore want to be able to provide our customers with information about the service life of all components installed in our SRMs."
Friedbert Dannenhauer, Deputy Design Manager at Viastore on the relevance of the online service life calculation from igus®
Service life calculation makes maintenance plannable
igus® gives a three-year guarantee on the chainflex® cable. The company can offer this security because it tests all cables under real conditions. The test results are fed into a database that is used to calculate the expected service life of the products, which users can also calculate themselves to save time on the igus® homepage. The basis for the service life calculator is the igus® database, which has grown over decades and in which the results of thousands of tests from the test laboratory and decades of experience in the development and manufacture of chainflex® cables are stored. On this basis, the online tool calculates the expected service life of the chainflex® cable. Otto Funk, Head of Design at Viastore Systems, emphasises why this is so important: "We need to know how long the expected service life of the chainflex® cable is in order to be able to reliably plan the replacement cycles. Unplanned system downtimes must not occur under any circumstances. We therefore want to be able to provide our customers with information about the durability of all components installed in our SRMs," says Friedbert Dannenhauer, Deputy Design Manager at Viastore Systems. igus® has developed a number of other online tools to make it easier for system integrators to select, configure and order the right products. Such additional services help to save time and reduce costs. This is also appreciated by those responsible at Viastore. Friedbert Dannenhauer and Otto Funk are not only satisfied with the chainflex® cables from igus®, but also with the service. "The advice from igus® and the cooperation throughout the entire course of the project is really very good. The idea of partnership always takes centre stage," concludes Friedbert Dannenhauer.
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