The BistroBox from the Austrian company of the same name is a self-service pizzeria with the first pizza oven of its kind in the Alpine republic: the pizza is ready to eat in just 90 seconds at the touch of a button. This is made possible by combining different production steps - from picking up the chilled pizza to delivering the finished baked product to the customer - in just one appliance.
This chain of sophisticated production steps in just one machine also required a well thought-out, broad selection of storage technology, as there is no shortage of movement in the vending machine. Each process step requires a combination of different movements, whether swivelling, turning, lifting, lowering or pulling out.
This is also evident when looking at the process stations: Once the customer has selected and paid for their desired pizza at the terminal, a platform - comparable to a pizza pusher - moves within the vending machine to the vending machine's cooling station. The pizzas, which have been cooled at 5 °C and quality-checked, are already waitingthere together with their packaging. The platform extends, picks up the pizza, retracts, swivels back and moves to the next station on a different level, where the packaging is removed from the pizza. The platform then swivels to the pizza oven where the product is baked at 300 °C. Finally, the pizza is transported to the delivery compartment, where the customer can receive their ordered food.
When selecting the storage technology, it was important to ensure that the self-service systems, which operate completely independently, are absolutely maintenance-free and fault-free and must achieve a high service life. The storage technology also had to function smoothly at a specified temperature range of 5 to 300 °C. As the vending machine delivers pizza, the high hygiene standards in food technology must also be met.