Guarantee on igus products for up to 4 years

The following warranty conditions apply to the warranty

1. the warranty is valid for the number of double strokes or service life hours calculated by igus® according to the online service life calculator, but for a maximum of 4 years after delivery, whichever occurs first, and for the presentation of the warranty certificate:

• energy chain
• chainflex® cable
• drylin® linear technology
• drylin® drive technology
• dryspin® lead screw technology
• iglidur® plain bearing: iglidur ® expert system, sleeve bearing, iglidur ® plain bearing designer
• xiros ball bearing
• igubal® Spherical plain bearing
• iglidur® gear
• iglidur® PRTs
• iglidur® CNC parts
• 3D printing components

2. the warranty applies to igus® components that have failed due to wear.

3. igus® undertakes to supply replacement parts free of charge.

4. the warranty does not apply to mechanical damage and damage caused by incorrect assembly.

5. the guarantee is not extended by a replacement delivery. The replacement delivery does not initiate a new warranty period.

6. the guarantee begins with the handover of the goods.

7. the guarantee does not apply in the event of external influences that damage the item or act on it in an unintended manner.

8. there is no entitlement to reimbursement in money, but only to replacement of the damaged components.

9. It is at the sole discretion of igus® GmbH to determine whether and to what extent a warranty case exists.

10. double stroke refers to a complete sequence of forward and return stroke of a linear movement.

11. the guarantee is only valid if the products are stored properly in normal industrial environments before use.