Next level maintenance ... for the best support, service and supply from igus

igus® takes care of your application! superwise combines first-class igus® product service with the latest sensor technology from smart plastic in a single cable offering for the first time

superwise is our smart service that protects you from unexpected failures of your e-chain® application. You can sit back and relax, because we take responsibility by proactively contacting you as soon as the product life of your installed e-chain system is coming to an end or an unforeseen event in the sensor data jeopardises your production. And if something unforeseen really does happen on site, the smart plastic components protect your e-chain® application and prevent a total failure by switching it off at lightning speed.

Thanks to the systematic and AI-supported evaluation of the customer's application and project data, igus® with superwise offers a whole host of benefits. For example, we can actively inform the customer about price, delivery time and possible product improvements before an upcoming replacement.

Arrange an individual product presentation

Tech up

Ensure the desired overall equipment effectiveness OEE at all times
Optimum transparency across all smart plastic components thanks to centralised customer portal with all available machine data

Reduce costs

1-click orders for spare parts, maintenance work or monitoring devices
Centralised management of all available smart plastic assets in one portal

Proofs

Numerous proven smart plastic projects and ongoing maintenance contracts

sustainability

Usage-dependent product replacement reduces unnecessary material consumption

Services	superwise Basic	superwise Silver	superwise Gold
Free online portal	●	●	●
Component overview	●	●	●
Installation history	●	●	●
Static service life indicator	●	●	●
Next service reminder	●	●	●
Real-time status display		●	●
Dynamic (sensor-based) service indicator		●	●
Sensor remote setup		●	●
Dynamic service life prediction			●
Optimised maintenance planning			●

"What should you consider when selecting e-chain® from a maintenance perspective?"

10 tips for a "maintenance-friendly" energy chain

This short guide provides numerous practical tips and tricks on what this means in concrete terms and what design engineers should consider.

For free PDF download

superwise simply explained

superwise Basic

All system data is displayed and a service life forecast is created based on your specifications and the familiar algorithms of the proven online service life calculator. Just in time before the end of the safe operating time of the igus® e-chain system®, the igus® sales department will make you an offer to replace the system in good time!

superwise Silver

The smart plastic condition monitoring components reliably prevent total failures due to chain breakage, blockages or cable damage. In the event of a shutdown, you will be informed immediately by e-mail or text message, and the igus® sales department will also be informed so that fast deliveries can be arranged if necessary. All messages are saved with measured values in the portal and can be analysed at a later date for diagnostic purposes. In addition to the Basic Service, the system also records an optional movement profile, allowing a more precise service life calculation or service planning.

superwise Gold

Additional sensors are installed in your system to determine the actual wear of the e-chain systems ® or cable. This status information is available to you 24/7 via the i.Cee portal and enables long-term maintenance and retrofit planning. Depending on the i.Cee hardware used, sensor data can be saved for later analyses. The i.Cee systems are designed to recognise unusual operating conditions at an early stage and generate preventive information in good time!

Predictive maintenance successfully realised

i.Cee in practice

Wastewater treatment plants and wastewater operations

Harbour and container cranes

Conveying and bulk handling

Avoid breakdowns, increase service life

i.Cee provides CFL with an estimate of the system's service life, taking into account condition monitoring data such as temperature, travel speed or distance travelled, and provides maintenance and inspection instructions.

Société Nationale des Chemins de Fer Luxembourgeois (CFL)

Worldwide customer applications

Whether in international automotive production, the global crane industry or in regional wastewater treatment plants: i.Sense EC.P systems are used successfully wherever maintenance costs are saved and machine downtime is prevented:

https://www.igus.de/info/smart-plastics-anwendungsbeispiele

You alone decide how & access the data

Data transfer within your local company network (i.Cee:local) or via the secure cloud (i.Cee:cloud)

i.Cee:local

Your data never leaves your company network, as the i.Cee software only communicates within the networks you specify. The spectrum ranges from an energy chain within a machine to a machine park and its own output interface.

i.Cee:cloud

With this Internet-based solution, the data makes a stopover via i.Cee.net, a so-called data concentrator. The i.Cee.net is located on your site, which means you can stop or adjust the data exchange to the cloud at any time.

Smart machine data acquisition ...

... for predictive maintenance concepts

The i.Cee module offers numerous integration options for predictive maintenance concepts. From preventive service management, which schedules regular maintenance based on usage, to location-independent fault management, which immediately reports any unforeseen changes via various mobile channels. All information is aggregated in a modern dashboard, online or offline in the local network, depending on the customer's requirements.

predictive maintenance with smart plastic | i.Cee

White paper on optimising overall equipment effectiveness (OEE)

Differentiates condition monitoring from predictive maintenance

In this free white paper you will learn

What does condition monitoring (i.Sense) mean at igus®?
What is predictive maintenance (i.Cee) at igus®?
What technology is behind both systems
What do both systems offer for energy supply in the industry

Go to free download

More time for your own ideas ...

... thanks to less downtime with igus® i.Cee
In automotive production, the production lines never stand still. Collaborating robot arms for assembly and welding work are in constant use, as are all the components that supply them with energy and data. It is in such environments that intelligent concepts in the style of predictive maintenance make the most sense. Whether a new project for Industry 4.0 or efficiency-driven retrofitting - our smart plastic solutions are available as universal modular kits and can be customised to any system.

Predictive maintenance in automotive production